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Privacy policy

The Ontario Centre of Excellence for Child and Youth Mental Health (The Centre) is committed to protecting the privacy of visitors to our website, subscribers to our newsletters and those providing contact information. In addition, The Centre is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.

If you have any questions or concerns regarding this policy, please send an e-mail to centre@cheo.on.ca.  Spam abuses can also be emailed to centre@cheo.on.ca.  If we change our privacy policy, we will post those changes on this privacy page.

What information does the Centre collect? 

The Centre only collects information provided by the user. This information is provided when website visitors complete one of our online forms (examples include opt in and contact forms). The following list includes ways we collect personal information from our website visitors and the type of information collected:

Electronic (email) newsletters

To register online for our email newsletters we request the following required information: (i) name, (ii) e-mail address and (iii) organization. The provision of an e-mail address is mandatory in order to receive our newsletter. The Centre relies on a third-party service, Mailchimp, to collect contact information and distribute our newsletters.

Contact forms

To contact the Centre for the purposes of providing feedback or to answer your questions, we utilize a contact form at http://www.excellenceforchildandyouth.ca/contact-us. Required information includes (i) full name, (ii) e-mail address and (iii) comments or questions. This information is mandatory in order to receive a response from the Centre. The remaining information requested on the registration form is optional.

Google analytics

When someone visits www.excellenceforchildandyouth.ca we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

How does the Centre use my information?

Personal information collected by the Centre is used primarily for the purpose in which it is collected: for the distribution of a newsletter or to respond to inquiries or comments from interested recipients.

Does the Centre share my information?

The Centre will not share, rent or sell your personally identifiable information with third parties.

How to opt out

If you have opted in and later desire to opt-out from further receiving our email newsletters, you can make this change at any time by clicking on the unsubscribe URL embedded in the email or newsletter or by emailing centre@cheo.on.ca.

Our spam policy

The Centre is opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from the Centre. Examples:

  • Opt-in subscribers to the Field Notes e-newsletter
  • Users that complete a contact form

All communication will be related and relevant to what you have requested.

Outside web links

This web site contains links to other sites. Please be aware that the Centre is not responsible for the privacy practices or content of such other sites. Please be aware, once you leave our site users should read the privacy and spam policies of each and every web site that collects personal information. This privacy policy applies solely to information collected by the Centre.

How do I contact the Centre? 

If you have any further questions or comments regarding the Centre or our privacy policy, please email: centre@cheo.on.ca

Legal disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our site.

Ontario Centre of Excellence for Child and Youth Mental Health

695 Industrial Avenue, Ottawa Ontario, K1G 0Z1
Tel.: 613-737-2297   Fax: 613-738-4894
Email: centre@cheo.on.ca

 

Please note: We do not provide mental health advice, counselling or treatment.
If you, or if someone you know is in crisis right now, please call the Kids Help Phone at 1-800-668-6868.

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