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The Centre's learning calendar has been discontinued as of July 14, 2017, and this page refers to an event in the past. For future events of this type, please contact the event organizer.

Organizer:  Hincks-Dellcrest Institute



  • In-person

Certificate in Trauma Counselling for Front-Line Workers Part 2

Monday, June 12, 2017 - 09:00
This is part 2 of a 6-day workshop, taking place June 12-14 and 19-21 from 09:00-16:00

Location: Hincks-Dellcrest Institute
City: Toronto
Type: In-person
Access: Open
Presenter: Natalie Zlodre MSW, RSW
Topic: Clinical practices; Mental health issues and disorders
Organizer: Hincks-Dellcrest Institute
Audience: Direct service providers

Disclaimer: Events are published for information purposes only. The Ontario Centre of Excellence for Child and Youth Mental Health does not recommend or endorse posted events and does not accept responsibility for content or views posted on external sites linked from the calendar.

Event registration

Monday, June 12, 2017 - 09:00
This is part 2 of a 6-day workshop, taking place June 12-14 and 19-21 from 09:00-16:00


Regular: $1300    Early Registration (by May 12, 2017): $1200

Group (5 or more): $1170   Early Registration (by May 12, 2017): $1080

A non-refundable deposit is required to hold reservations

In this certification program, you will be given the most current information on the biopsychosocial phenomenon of trauma and training in how to assess and respond ethically and appropriately to clients, given the parameters of the workplace. You will also examine how workers and organizations are affected by and respond to working with traumatized individuals and develop trauma-informed approaches to work that enhance personal and professional resilience. 

The trauma issues experienced by adult clients/consumers may include: early childhood trauma,violent crime, work related trauma, motor vehicle accidents and chronic and terminal illness. 

The objective with clients who have experienced a single incident trauma is to help clients recover to base-line functioning by using psychoeducation and symptom management strategies.

The objective with clients, who have experienced complex/developmental trauma, is to mitigate layers of human suffering that has manifested in entrenched rigid maladaptive patterns. Our work with clients is to bring clarity to the origin, presence and manifestations of these patterns and to develop a systematic process for changing the core belief system/schema that drives these patterns.

The Certificate in Trauma Counselling for Front-Line Workers is designed for experienced front-line workers (nurses, clergy, social workers, residential workers, addiction counselors) who provide short-term (non-psychotherapy) counseling contact with vulnerable populations in community based settings.


Learning objectives

  1. Identify and understand the range of reactions traumatized of individuals with acute PTSD, PTSD, Grief/Bereavement, Developmental Trauma, Complex Trauma, Developmental Trauma, chronic frustration and misery, dissociative reactions and anxious and disorganized attachement patters
  2. Learn key questions to ask clients in acute and complex situation to assess and guide interventions
  3. Learn strategies that will assist clients in adaptive coping and overcoming the debilitatig effects of hypo/hyperarousal, affect dysregulation, sleep dysregulation, intrusive imagery, flashbacks and nightmare management, guilt shame, blame, client paralysis and therapeutic impasses

Natalie Zlodre MSW, RSW biography

Natalie Zlodre MSW, RSW was Head of the Trauma and Resiliency Centre and Associate Director of Training at the Gail Appel Institute, Hincks-Dellcrest Centre.  She is currently the Director of Community Resources and Initiatives, a trauma-informed consulting firm located in Toronto.  Her professional focus is in the areas of: acute trauma, developmental/complex trauma and the impact of trauma on professionals and on mental health services. Natalie provides clinical consultation and supervision to mental health professionals and organizations.  Her theoretical framework is trauma-informed and strength-based.

Natalie is an experienced training facilitator and has provided hundreds of presentations nationally and internationallyShe is known for her direct and lively style and her ability to translate complex theories about traumatic responses into relevant practices for post-traumatic growth in vulnerable populations.


Ontario Centre of Excellence for Child and Youth Mental Health

695 Industrial Avenue, Ottawa Ontario, K1G 0Z1
Tel.: 613-737-2297   Fax: 613-738-4894


Please note: We do not provide mental health advice, counselling or treatment.
If you, or if someone you know is in crisis right now, please call the Kids Help Phone at 1-800-668-6868.

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